Sunday 18 October 2015

12 Mistakes That Scare Customers Away

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Even the greatest of corporations have sunk in a pool of red numbers every now and then. Companies that were the stars of the industry for decades have turned to dust within months. How come? They simply became too comfortable with their daily work ethics or did not know how to treat their customers.

If you work on the way you treat your customers, you can keep them interested for much longer. Read about 12 really bad habits that should be avoided at all costs:

1. Bad First Impression

You never get a second chance to make a first impression. An example of a bad first impression could be a slow or not working website, a cancelled webinar, or a problem with an online payment process.

When visitors open your website, make them feel welcome with clean design, organized content, and user friendly navigation. All features must be available and efficient. Offer a bit of extra knowledge, make decision making easier, and you turn a visitor into a customer. Read more >>


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