If you work on the way you treat your customers, you can keep them interested for much longer. Read about 12 really bad habits that should be avoided at all costs:
1. Bad First Impression
You never get a second chance to make a first impression. An example of a bad first impression could be a slow or not working website, a cancelled webinar, or a problem with an online payment process.
When visitors open your website, make them feel welcome with clean design, organized content, and user friendly navigation. All features must be available and efficient. Offer a bit of extra knowledge, make decision making easier, and you turn a visitor into a customer. Read more >>
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